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Resetting a Forgotten Password

 

Resetting your password if you have forgotten it is simple.

 

  • Open app.settrax.com/login.
  • Locate the Forgot Password? button underneath the login credentials.
  • This should open a new page where you will need to enter in the email address associated with your account. Select Submit.



  • An email with instructions for resetting your password will be sent to you email address on file.
    * Please note that the automated email will come from noreply@settrax.com.
      • If you don't see the email within 5 minutes, please check you junk/spam folder. Adding noreply@settrax.com to your contact list will help ensure that future emails are not filtered out. If you can not locate the email please contact our support team at support@settrax.com so we may assist you.
  • Follow the link in the email and input your new password twice.

Your new password must contain:

  • At least 8 characters long
  • 1 uppercase letter
  • 1 lowercase letter
  • 1 number
  • 1 special character (for example: !@#] )

  • You should now be able to log in with your updated password.

 

 

 

If you have further questions on this article or to learn more, please contact support at support@settrax.com. We're here to support your success!