Account Locked Due to Incorrect Password

For security reasons, your Settrax account may be temporarily locked if an incorrect password is entered too many times over a short period of time.

What to Do If Your Account Is Locked

1. Wait 5 minutes for lock to reset
   The account lock is temporary. After 5 minutes, try logging in again using your current password. If the password is still incorrect or you can’t remember it, continue to Step 2.
2. Reset your password
   • Go to the Settrax login page.
   • Click “Forgot Password”.
   • Follow the instructions in the password reset email.
3. Try logging in again
   Once your password is reset, you should be able to access your account.
   
   

If you have further questions on this article or to learn more, please contact support at support@settrax.com. We're here to support your success!